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Home > Customer Services > Privacy Policy
Privacy Policy
This privacy policy sets out how C. F. Hall & Co. Ltd. uses and protects any information that you give C. F. Hall & Co. Ltd. when you use this website.

C. F. Hall & Co. Ltd. is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. However you are responsible for maintaining the confidentiality of your account and prevention of unauthorised access to your account.

C. F. Hall & Co. Ltd. may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 15/03/2006.

What we collect
We may collect the following information:
• name
• contact information including email address and telephone number
• demographic information such as post code, preferences and interests
• other information relevant to customer surveys and/or offers

We are registered with the Information Commisioner's Office as Data Controllers, our registration can be viewed by clicking here.

What we do with the information we gather
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
• Internal record keeping.
• We may use the information to improve our products and services.
• We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
• To comply with legal requirements, for example if you purchase a TV we have to pass on your details to the TV Licensing Authority.

Security
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information
You may choose to restrict the collection or use of your personal information in the following ways:
• whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
• if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at support@cfhall.com

We will not sell, distribute or lease your personal information to third parties unless we are required by law.

You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee of £10 to cover administration will be payable. If you would like a copy of the information held on you please write to C. F. Hall & Co. Ltd., 2 Station Approach, East Horsley, Leatherhead, Surrey, KT24 6QX and enclose a cheque for £10 made payable to C. F. Hall & Co. Ltd.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.
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C. F. Hall & Co. Ltd. Registered office: 2 Station Approach, East Horsley, Surrey, KT24 6QX
Registered in England no: 506144. VAT no: GB211474595