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Home > Customer Services > Delivery Information Delivery Information Our Delivery Area We currently only deliver to addresses in England, Wales and Scotland (but excluding the Highlands and Islands - excluded postcodes are shown at the bottom of this page). All deliveries must be signed for (except for items which are sent by post and are small enough to fit through your letterbox). Please ensure you keep the receipt that is enclosed with your order. Delivery Charges & Times Delivery charges depend on the type of item you are ordering, the standard delivery charge for an item is shown on each product page as shown below: You will only pay one delivery charge, irrespective of the number of items you order. If you order two or more products that have different delivery charges the higher charge will apply. The current delivery charge for your order can be seen in your shopping basket. Item Availability The availability of a product is shown on each product page, as shown in the image above. In Stock: Items that are shown as “in stock” will usually be dispatched within 24 hours and will be delivered within 5 working days, more often sooner. Deliveries by courier will take place Monday – Friday usually between 7am and 5.30pm. All courier deliveries must be signed for. If no one is home to sign for the package then the courier will leave a card for you to contact them and arrange a redelivery or collection. IMPORTANT: We will do everything we can to meet the delivery times quoted in this section. However due to circumstances beyond our control delivery times may be affected and therefore cannot be guaranteed. If we become aware of any unexpected delay with your order we will inform you. Tracking Your Order You can track the status of your order in the My Account section of the website or by clicking on the link contained in your confirmation email. If your order has been sent via courier a tracking number will be available for you to track the status of your delivery. Damaged or Incorrect Orders We try very hard to ensure you receive your order in excellent condition. If any of the items you have ordered are damaged or incorrect please contact us on 01483 282945. Postcodes we do not currently deliver to: HS1 to HS9 IV1 to IV36, IV40 to IV49, IV51 to IV56 KA27 to KA28 KW1 to KW3, KW5 to KW17 PA20 to PA49, PA60 to PA78 PH17 to PH26, PH30 to PH44, PH49 to PH50 ZE1 to ZE3

1 Pure ChargePAK B1 - Rechargeable Battery Pack 2 Sebo Filterbox 5093ER X/C/370 Vacuum Cleaner Bags, 10 Pack 3 Philips GC148 Diva Dry Iron 4 Pure Evoke Flow DAB WiFi Internet Radio 5 Roberts Robi DAB/FM Radio - Digital Radio on your iPod 6 Sony ICF-C218 FM/AM Clock Radio with LED Display 7 Numatic Henry Micro HVR200M-22 Vacuum Cleaner 8 Roberts CR9971 Dual Alarm Clock Radio

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C. F. Hall & Co. Ltd. Registered office: 2 Station Approach, East Horsley, Surrey, KT24 6QX Registered in England no: 506144. VAT no: GB211474595